Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, place an order, respond to a survey, subscribe to the newsletter; and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, your name, email address, billing/mailing address, phone number and/or credit card information.
You may, however, visit our Site anonymously.
We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except where it may prevent us from engaging in certain Site related activities, such as completing a purchase.
Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about you, your of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
Web browser cookies
How we use collected information
Potina collects and uses Users’ personal information for the following purposes:
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site features
To send you information you have agreed to receive about topics we think will be of interest to you.
To send periodic emails: The email address you provide for order processing will only be used to send you information and updates pertaining to their order. It may also be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or you can contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel, is encrypted and protected with digital signatures, and follows guidelines for PCI compliance.
Sharing your personal information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information (not even your IP address) regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
PO Box 221374
Charlotte, North Carolina 28222
“Potina” is a division of Brian Caldwell Arrangements, Inc.